Frequently Asked Questions (FAQs)  🤔

To access more answers to FAQs, click here!

Safety & Quality

How are you planning to match tutors and tutees?

• Student’s needs and the tutor’s expertise
• Tutor’s experience/age
• Same sex (as far as possible)

Is there a verification process for tutors? Background checks? Criteria?

• Parents/students should check tutor's certifications on the first lesson
• UPDATED code of conduct form → ask about the volunteer’s background more closely
• Student feedback forms at the end of every session → conduct quality check on tutors

I am not comfortable with giving out my contact information.

• An email is necessary for correspondence between tutor/tutee